Saturday, March 14, 2009

One week ago - Technology Deficient Day

This was written on 8 March, which I have no chance to post it up till now..hehe...=)

It was a technology deficient day.

After I just got a replacement for my iPhone which went died on thurs, today my home computer modem suffered the same fate. Sigh, we are really at the mercy of technology. I can't surf the Internet, can't check up the latest news of my friends via facebook, can't reply emails, and neither can I google for work related news that's crucial for tomorrow's reporting. Sigh sigh sigh.

In this day and age where Internet seems to be the answer to every problems and queries, it's hard not to turn to it on a daily basis. Not hard to imagine the anguish and frustrations written on my face when the customer service Indian lady on the other end announced that there's no more stock available of our mio modem, and we had to wait till 4 days later before new replacement will arrive. How ridiculous it can be when all stock of Singtel mio modem has ran out in Singapore.

After a round of shouting and screaming, no solutions surface except to call vendor on working day and pray hopeful they will have one last stock on hand. Well well no point venting out anger on this lady who was just doing her job and reporting the truth. After repeating the same frustrations umpteen times and after hearing the same explanations back umpteen times plus moments of silence here and there, I finally gave up. It's a hard truth I have to bear and what else to do besides waiting for thurs to arrive?

Update on 14 March - Great news was that there was stock available when we called the vendor on Monday. However it turned out that it was our adapter that has died, not the modem. And so we got our internet up and running by Tuesday...cheers...=D

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